Catherine Gaba
@catherinegaba
Operations manager driving scalable systems, finance, and AI-enabled efficiency.
What I'm looking for
I am an Operations Manager with over eight years of experience scaling high-growth, tech-driven startups and agencies. I build scalable systems, operational frameworks, and dashboards that create clarity, accountability, and measurable growth.
I have led finance activities including budgeting, forecasting, AP/AR, and board reporting, and I partner with executives to align strategy with P&Ls and cash flow planning. I have negotiated vendor contracts and achieved measurable cost savings while improving service quality.
My work prioritizes automation and efficiency — I implemented AI workflows that reduced manual time by 90% and developed KPI-based tracking that improved operational performance. I have eliminated significant revenue leakage through process overhaul and designed playbooks, SOPs, and performance programs.
I am experienced managing distributed teams, overseeing client onboarding and SOC 2 readiness, and supporting fundraising through investor-facing materials. I am pragmatic, results-oriented, and focused on delivering projects on time, on scope, and within budget.
Experience
Work history, roles, and key accomplishments
Operations Manager
James Moore & Co.
Jan 2024 - Present (1 year 10 months)
Led daily operations for Cybersecurity, HR Advisory, and Digital AI teams, driving annual budget planning, forecasting, and board reporting while implementing KPI tracking and automations that reduced manual time by 90% and cut vendor costs 16%.
Operations Manager
Freelancer
Jan 2023 - Jan 2024 (1 year)
Supported executive operations for AI and growth marketing startups, enabling GTM readiness, client onboarding, and SOC 2 prep while building operational frameworks and investor-facing materials for fundraising and scale.
Operations Manager
Southleft, LLC
Jan 2019 - Jan 2023 (4 years)
Scaled internal operations for a tech agency with enterprise clients, overhauling workflows to eliminate $512K annual revenue loss, tripling company size through process improvements and by implementing KPI dashboards and staffing programs.
Education
Degrees, certifications, and relevant coursework
American InterContinental University
Bachelor of Science, Business Administration
Completed a degree in Business Administration with coursework focused on business fundamentals and management practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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