Catherine Azati
@catherineazati
Energetic sales agent with a strong background in customer service.
What I'm looking for
I am an energetic and persuasive Sales Agent with a robust background in customer service, virtual assistance, and client relationship management. My excellent communication, problem-solving, and organizational skills have enabled me to engage customers effectively, understand their needs, and present tailored solutions that drive conversions and build loyalty. I thrive in both remote and physical sales environments, consistently aiming to hit targets and deliver exceptional service.
In my recent role at Tastia Restaurants, I successfully promoted daily offers and upsold combo packages, significantly increasing the average order value. My experience as a Freelance Virtual Assistant has allowed me to support small business owners with lead generation, follow-ups, and product promotion, while also managing client communications and conducting market research to enhance sales strategies. I am passionate about fostering positive relationships with customers and ensuring their satisfaction through attentive service.
Experience
Work history, roles, and key accomplishments
Virtual Assistant & Sales Support
Freelance
Jan 2021 - Present (4 years 6 months)
Supported small business owners with lead generation, follow-ups, and product promotion. Managed sales-related content and email campaigns using Google Docs and Excel.
Sales & Customer Service Agent
Tastia Restaurants
Jan 2023 - Present (2 years 6 months)
Promoted daily offers and upsold combo packages to increase average order value. Handled inquiries and complaints from walk-in and phone-in customers, ensuring customer satisfaction.
Dean of Students
Fountain Head Academy
Jan 2019 - Present (6 years 6 months)
Promoted school events and programs to parents and stakeholders. Maintained open communication with students and families to ensure continued enrollment.
Education
Degrees, certifications, and relevant coursework
Nasarawa State University, Keffi
M.Ed. Educational Administration & Planning, Educational Administration & Planning
Focused on the principles and practices of educational leadership and management. Gained expertise in planning, organizing, and evaluating educational programs and institutions.
Benue State University, Makurdi
B.Ed. Pre-Primary & Primary Education, Pre-Primary & Primary Education (Social Studies)
Specialized in early childhood and primary education with a focus on Social Studies. Developed skills in curriculum development, teaching methodologies, and child psychology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Catherine?
You can contact Catherine and 90k+ other talented remote workers on Himalayas.
Message CatherineFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
