At BNP Paribas Global Markets, I lead a team of six Securities Lending & Borrowing specialists coordinating end-to-end onboarding across global regions. I also manage onboarding journeys for new and existing entities, serving as a primary contact for strategic clients and internal stakeholders.
I designed and embedded a governance framework to implement internal audit recommendations, strengthening operational controls, risk management and task oversight. I also introduced performance metrics to improve KPI transparency and support data-driven decision-making.
I led backlog-reduction initiatives through prioritisation, workflow optimisation and cross-functional coordination. Earlier, I managed audit confirmation requests at BNP Paribas and worked in recruitment, payroll and employment administration at Randstad.
