Cassie Craig

At B&Z Services HVAC & Refrigeration, I keep the front office running by serving as the first point of contact for customers, employees, and visitors. I manage calls, customer files, data entry, purchase orders, invoices, dispatching, schedules, timecards, and day-to-day administrative support.

I've built a strong customer service background across restaurants, retail, and studio operations, handling orders, payments, reservations, takeout requests, and high-volume customer needs. As a studio manager at Studio Express and Olan Mills Portrait Studios, I managed operations, inventory, invoices, receipts, supply orders, and corporate reporting.

I'm organized, dependable, detail-oriented, and comfortable learning new systems while working independently or as part of a team.