Open to opportunities

Carter Duhn

@carterduhn

Message

Real estate and customer-service professional building relationships that drive value.

United States

Message

What I'm looking for

I’m looking to leverage strong communication and relationship-building in a Sales Development Representative role at a mission-driven company. I want a fast-paced environment where I can educate customers, handle objections, and consistently meet performance goals.

I’m a motivated sales and customer service professional with extensive experience building relationships, identifying customer needs, and delivering solutions that create value. I communicate effectively, meet performance goals, manage multiple client interactions in fast-paced environments, and keep detailed records to support successful outcomes.

In my current role as an Associate Agent, I guide prospective buyers through property tours, open houses, and inspections while sharing clear information about homes and local market conditions. I build rapport quickly with new clients, coordinate showings using digital tools and MLS systems, and provide personalized support so clients can make informed decisions.

Earlier in my career, I consistently met or exceeded sales goals as an Optician by educating customers on lens options, eyewear products, and insurance benefits while maintaining accurate patient records. I also served as a House Manager, supervising nursing staff, coordinating schedules, and supporting recruiting, training, and performance documentation—experiences that reinforced my commitment to organization, problem solving, and customer-first care.

Experience

Work history, roles, and key accomplishments

Current

Associate Agent

Current

Redfin

Jan 2021 - Present (5 years 5 months)

Guided prospective buyers through property tours, open houses, and inspections while delivering clear information on homes and local market conditions. Managed multiple client interactions, used MLS/digital tools to coordinate showings, and maintained high levels of organization and professionalism.

Customer Discovery MLS Systems Appointment Scheduling Customer Education Problem Solving Time Management Customer Service

Optician

Centennial Family Eyecare

Jan 2010 - Jan 2021 (11 years)

Consulted with patients to identify vision needs and recommended eyewear solutions, educating customers on lens options and insurance benefits. Maintained accurate patient records and consistently met or exceeded company sales goals while building repeat/referral relationships.

Consulting With Customers Recommendations Sales Goals Customer Education Record Consistency Communication Relationship Building

Real Estate Agent

Coral Shores Realty

Jan 2006 - Jan 2009 (3 years)

Represented buyers and sellers in real estate transactions with a focus on transparency and compliance with state regulations. Conducted property research and provided ongoing client communication to support the home buying and selling process.

Property Research Market Insights Compliance Customer Support Sales Pipeline Management Problem Solving Documentation

House Manager

The Arbors at Ormond Beach

Jan 2002 - Jan 2005 (3 years)

Supervised nursing staff and coordinated work schedules to maintain efficient daily operations. Managed employee records, supported recruiting/training, and maintained performance documentation to help ensure quality patient care.

Workforce Scheduling Employee records management Recruiting Operations Management Leadership Compliance Support Communication Multitasking