Carlos Guerra

Provides global IT support and administration across Windows, macOS, AWS infrastructure, and virtual machines. Manages Microsoft 365, endpoint deployment, identity access, and technical documentation.

Provided Tier 2/3 support for Windows, Citrix infrastructure, and enterprise applications. Managed infrastructure deployment, Active Directory, and Microsoft 365 administration.

Delivered European application deployments and managed Active Directory, GPOs, and endpoint security. Supported Windows 10 migration and Google Cloud implementation.

Provided IT service desk support and technical assistance to end users.

Provided IT support and helpdesk services to resolve technical issues.

Performed implementation operations for security solutions.

Graduate in Telecommunications Engineering from the Spanish Ministry of Defense.

Master CCNA Cisco Systems V. Exploration & Discovery from Master-D.

IT training in Cisco Micro IT, computer building and repair, and IT systems from Master-D.

Science & Technology Degree from I.E.S. Parque de Lisboa.

School Graduate from C.P. San José de Valderas.

American Culture and Language Program from California State University Senior High School, Los Angeles, USA, from 1999 to 2000.