At Memorial Hermann Health System, I lead project management and process improvement work for the Physician Enterprise, including building project-request prioritization processes, PowerBI portfolio reporting, and change plans supporting 150% team growth. I also helped establish the Project & Strategic Initiatives Office and created Foundations of Project Management training.
I've spent more than 15 years improving healthcare revenue cycle, patient access, credentialing, and client operations across EqualizerCM, McKesson, Wonder-Space Mobile, and Huron Consulting Group. My work has included managing centralized billing transitions, supporting $4.3M in annual revenue, improving insurance verification by 10%, and helping teams process more than 12,000 credentialing applications annually.
