With 13 years of experience in IT and digital services, I excel at leading teams and projects focusing on web and mobile projects, digital marketing, and customer experience initiatives for both local and international customers. I am is well-versed in agile methodologies like Scrum and Kanban, as well as design-focused approaches such as Design Thinking and Service Design. Fluent in Spanish and English, I bring a diverse skill set to the table, seamlessly blending technical expertise with a deep understanding of business consulting and user-centric design principles.
Camila Peñaloza
@camilapenaloza
Digital Strategy & transformation | CX | Analytics & AI | eCommerce, Marketing & Digital Channels
Experience
Work history, roles, and key accomplishments
Business development plans for Digital Marketing Services. Identifying opportunities, pitching projects and participating in the sales process. Building relationships with clients, partners and internal stakeholders.
Managing a 30+ person unit with 3 teams: CRM & Automation, Data, Analytics & Martech, and Marketing platforms. Hiring and on-boarding team members, setting goals, providing feedback
Developed the AI practice in Colombia and executed business development plans. Identifying
new opportunities, pitching projects to clients, and managing the sales process. Responsible for building relationships with clients, partners and internal stakeholders, and ensuring that the company's advanced analytics and Al services are aligned with the needs of the market.
CX Engagement Automation Lead
OMNI.PRO
Jan 2021 - Jul 2021 (6 months)
Developed business and implementation strategies for digital experience capabilities based on the Adobe Experience Cloud Stack - Adobe Analytics, Adobe Target, Adobe Audience Manager, Adobe Campaign, and Adobe Experience Manager.
Senior Consultant Integrated Mkt
Avionos
Jan 2020 - Jan 2021 (1 year)
Created and led implementation strategies for digital marketing capabilities based on the Adobe Experience Cloud Stack - Adobe Analytics, Adobe Target, Adobe Audience Manager, and Adobe Experience Manager.
Enterprise Architect
Avianca
Jun 2017 - Dec 2020 (3 years 6 months)
Created and led implementation strategies for digital marketing capabilities based on the Adobe Experience Cloud Stack - Adobe Analytics, Adobe Target, Adobe Audience Manager, and Adobe Experience Manager.
Education
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Camila hasn't added their education
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Website
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