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Caitie Willett

@caitiewillett

Membership Associate at Ward Y in Abingdon, helping members manage memberships and find the amenities and programs they need.

United States

Message

What I'm looking for

I’m seeking a role that will use my leadership abilities, along with my organizational and communication skills.

At Ward Y in Abingdon, I assist members with payments, holds, and terminations. I share what I know about the Y’s amenities and programs with members and prospects, and help create a welcoming environment.

At Spring Dell, I oversaw staff training requirements for a nonprofit employing over 200 staff. I managed expectations for online and in-person trainings, ran new-hire orientations, and taught First Aid/CPR/AED.

As an Employment Specialist at Spring Dell, I supported adults with disabilities in pursuing volunteer and employment opportunities through a person-centered, trauma-informed approach. Earlier, as Vice President of Towson Catholic Ministry, I planned events including the St. John Henry Newman Festival, which hosted over 100 attendees.

Experience

Work history, roles, and key accomplishments

Current

Membership Associate

Current

Ward Y in Abingdon

Jan 2026 - Present (9 months)

Assist members in managing their membership, including payments, holds, and terminations. Create a welcoming environment and build positive relationships with members and staff.

Customer Service Communication Skills Membership Management

Staff Development Coordinator

Spring Dell

Jan 2023 - Jan 2026 (3 years)

Oversaw training requirements for a non-profit employing over 200 staff. Managed expectations for staff trainings and taught First Aid/CPR/AED.

Training First aid CPR AED Communication Skills Organization

Employment Specialist

Spring Dell

Jan 2022 - Jan 2023 (1 year)

Supported adults with disabilities in attaining and growing in volunteer and employment opportunities through a person-centered approach. Tailored support to individual needs and engaged with caseload with a trauma-informed mindset.

Person Centred Approach Trauma Informed Care Communication Skills Case Management

Vice President

Towson Catholic Ministry

Jan 2019 - Jan 2020 (1 year)

Oversaw membership management, engaging with students and creating a welcoming environment. Planned and ran events, such as the St. John Henry Newman Festival, which hosted over 100 attendees.

Event Planning Leadership Community Engagement Organization