Caio Machado
@caiomachado
Operations Supervisor at Via Brasil Mobility managing 1,000+ accounts and assets with 100% SLA compliance.
BrazilWhat I'm looking for
At Via Brasil Mobility, I lead operations and field-team coordination for 1,000+ active accounts, sustaining 100% SLA compliance. I manage the contract lifecycle from onboarding to renewal and track budgets, costs, productivity, and profitability.
I build SQL and Power BI reports from ERP and telemetry data to support management decisions. Earlier, as a Contract & Operations Analyst at Via Brasil Mobility, I ran SQL-based ETL on ERP databases and addressed data-integrity issues in logistics reporting.
Experience
Work history, roles, and key accomplishments
Contract & Operations Supervisor
Via Brasil Mobility
Apr 2025 - Present (1 year 7 months)
Lead the operations team and field-team coordination for 1,000+ active accounts, sustaining 100% SLA compliance. Own the contract lifecycle from onboarding to renewal, track budgets, and build SQL and Power BI reports from ERP and telemetry data.
Contract & Operations Analyst
Via Brasil Mobility
Nov 2021 - Mar 2025 (3 years 4 months)
Ran SQL-based ETL on ERP databases, finding and fixing critical data-integrity issues in logistics reporting. Managed fleet incidents and claims end to end, reducing time-to-resolution while staying compliant.
Logistics Operations Analyst
Freelance
May 2021 - Oct 2021 (5 months)
Planned routes and delivery schedules for small logistics clients, reducing average delivery delays.
Sales Promoter, Trade Marketing
Coca-Cola FEMSA
May 2019 - Apr 2021 (1 year 11 months)
Ran stock audits and replenishment across retail points, reducing out-of-stock and expiry losses.
Fleet & Logistics Operations Analyst
Bevale
Jan 2019 - Apr 2019 (3 months)
Tracked fleet KPIs (fuel, tyres, maintenance) and supported route optimisation and supplier management.
Education
Degrees, certifications, and relevant coursework
Faculdade Única
Bachelor of Science, Manufacturing Engineering
2023 -
Pursuing a Bachelor of Science in Manufacturing Engineering, expected to complete in December 2027.
DevMedia
SQL Authority Certification, SQL
2023 - 2023
Completed SQL Authority Certification in 2023.
Data Analytics Foundations, Data Analytics
2022 - 2022
Completed Data Analytics Foundations certification in 2022.
Alura
Advanced SQL Queries (MySQL), SQL
2021 - 2021
Completed Advanced SQL Queries (MySQL) certification in 2021.
Alura
Power BI: Dashboard Design; Data Loading, Analysis and Visualisation, Power BI
2021 - 2021
Completed Power BI: Dashboard Design; Data Loading, Analysis and Visualisation certification in 2021.
Alura
Requirements Engineering, Requirements Engineering
2021 - 2021
Completed Requirements Engineering certification in 2021.
Availability
Location
BrazilAuthorized to work in
Salary expectations
Social media
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