Byukusenge Jose

My name is Jose Byukusenge, and I am a dedicated ticketing agent with experience in managing travel bookings using Galileo and Amadeus systems. I have a proven track record of providing excellent customer service, assisting clients with ticket reservations, cancellations, and itinerary modifications. My commitment to ensuring customer satisfaction has been a driving force in my career.

Currently pursuing a Bachelor of Business in Communication Technology at Mount Kigali University, I have developed a solid foundation in business communication, information systems, and digital marketing. My technical skills, combined with my strong interpersonal communication abilities, allow me to effectively handle customer inquiries and complaints while maintaining professionalism in all interactions.