Burcu Polat
@burcupolat
Skilled business administrator with a focus on innovative problem-solving.
What I'm looking for
I am Burcu Polat, a dedicated business administrator with over five years of experience in business administration and customer service. My career has been marked by a proven track record in evaluating employee performance and preparing insightful reports for senior management. I pride myself on my ability to identify areas for improvement and provide actionable solutions that enhance operational efficiency.
Throughout my professional journey, I have developed strong communication and organizational skills, allowing me to excel both as an independent worker and a team player. My commitment to innovative problem-solving has enabled me to effectively address customer complaints and improve service delivery in my previous roles. I am currently expanding my expertise in artificial intelligence through my work as an Al Tutor and Protator, further enhancing my skill set in this rapidly evolving field.
Experience
Work history, roles, and key accomplishments
Protator
KovanApp
Jan 2023 - Present (2 years 6 months)
Engaged in the training and development of artificial intelligence systems, focusing on data labeling and validation. Ensured the integrity and precision of data inputs to enhance machine learning algorithm efficacy.
AI Tutor
Remotask
Jan 2023 - Present (2 years 6 months)
Trained and developed artificial intelligence models by providing high-quality data annotations and feedback. Contributed to the improvement of AI system accuracy and performance through meticulous evaluation and refinement of datasets.
Freelance Fondant Artist
Burcu Polat
Jan 2018 - Present (7 years 6 months)
Created custom fondant art pieces for various clients, managing projects from concept to completion. Developed unique designs and ensured high-quality artistic execution for special events and commissions.
Assistant Chef
Chef Academy, El Noctambulo
Jan 2017 - Present (8 years 6 months)
Assisted head chefs in daily kitchen operations, including food preparation, cooking, and plating. Maintained high standards of hygiene and safety while contributing to menu development and inventory management.
Complaint Management Specialist
Turkish Airlines, TURKCELL
Jan 2014 - Present (11 years 6 months)
Managed and resolved a high volume of written and verbal customer complaints and requests, ensuring timely and effective solutions. Collaborated closely with various internal departments to identify root causes and implement process improvements for enhanced customer satisfaction.
Education
Degrees, certifications, and relevant coursework
She Codes
Coding Program, Computer Programming
Currently enrolled in a coding program, developing skills in software development. Learning various programming languages and methodologies.
Anadolu University
Bachelor of Business Administration, Business Administration
Completed studies in Business Administration, focusing on core principles of management, finance, and marketing. Gained foundational knowledge essential for administrative roles.
ES Dubai Language College
English Course, English Language
Undertook an English language course to enhance proficiency in communication skills. Focused on improving grammar, vocabulary, and conversational abilities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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