At Navy Federal Credit Union, I built the initial analytics foundation for BSA and OFAC operations as the team’s first member, creating reusable data pipelines and centralized reporting.
I designed and maintained 15+ Power BI dashboards that brought together operational data for KPI reporting. I also delivered 75+ ad hoc analyses supporting fraud detection and BSA compliance.
At Navy Federal Credit Union, I re-engineered SQL queries and reporting logic to improve efficiency, runtime, and repeatability. My reporting covered case resolutions, conversions, employee productivity, backlogs, high-risk management, and value exposure.
In the U.S. Army, I automated recurring data-cleaning and reporting workflows with VBA and taught Excel-based data management and visualization. I also tracked relocation processing for 500+ soldiers while coordinating administrative workflows.
