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bryan garibay renteros

@bryangaribayrenteros

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I manage high-volume insurance policy operations, reconciliation, and bilingual customer support.

Peru

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What I'm looking for

I'm open to remote international opportunities where I can support insurance operations, policy administration, customer service, and high-volume process improvement.

At Pacífico Seguros, I manage policy issuance and medical exam coordination for individual life insurance, supporting products distributed through Falabella and BCP.

I reconcile portfolios of up to 120,000 Falabella policies monthly, maintaining reconciliation rates above 99% while resolving discrepancies with Product, Sales, Policy Servicing, and Collections teams.

I handle application validation, policy issuance, cancellation requests, document corrections, and customer inquiries across email, shared inboxes, and phone. I use advanced Excel, macros, and Power BI to strengthen operational controls and tracking.

Earlier, I supported records operations at DEPSA - Iron Mountain and inventory administration at TERUSAC, building a detail-oriented foundation in accurate documentation, data entry, classification, and traceability.

Experience

Work history, roles, and key accomplishments

Medical Exam Coordinator

Pacifico Seguros

Jun 2018 - Jul 2026 (8 years 1 month)

Coordinated medical exams for mortgage loan applicants, scheduling and rescheduling appointments and tracking completion through Power BI.

Power BI Coordination Client Communication Scheduling

Policy Issuance Assistant

Pacifico Seguros

Jun 2018 - Jul 2026 (8 years 1 month)

Reconciled a monthly portfolio of up to 120,000 Falabella policies, achieving a reconciliation rate above 99%. Managed end-to-end operations for life insurance products and provided multichannel customer support.