Looking for a job

Airton Mendoza

@airtonmendoza

Business Management student with hands-on experience in administrative support, data management, CRM administration, and operational coordination.

Peru

Message

At SPRINGBOARD, I processed, audited, and updated an average of 160 historical records daily using SourceLinker and AI indexing technology. I maintained data quality and information integrity while working with researchers and genealogists.

At FOUNDEVER, I evaluated customer cases by auditing data across internal systems, maintaining 95%+ decision accuracy and HIPAA compliance. I also handled customer interactions and documentation workflows against daily quality and resolution metrics.

As a full-time volunteer at ASPERSUD, I provided administrative support with executive calendars, interview scheduling, and travel logistics. I also coordinated, onboarded, and mentored operational teams of 10–20 members while tracking KPIs.

Experience

Work history, roles, and key accomplishments

Data Entry Specialist

Springboard

Jul 2026 - Sep 2026 (2 months)

Processed, audited, and updated an average of 160 historical records daily using specialized data tools and AI indexing technology. Collaborated with a global network of researchers to maintain data quality and integrity.

Data Entry Data Auditing AI Indexing SourceLinker Data Quality Information Integrity

Customer Service Representative

Foundever

Mar 2026 - Jul 2026 (4 months)

Evaluated and resolved complex cases by auditing data across multiple internal systems, maintaining 95%+ decision accuracy and HIPAA compliance. Managed high-volume customer interactions and documentation workflows.

Customer Service Data Auditing HIPAA compliance Documentation Case Resolution Quality Assurance

Operations Expert

Teleperformance

Jul 2025 - Dec 2025 (5 months)

Conducted detailed audits of insurance policies and loan documentation to ensure regulatory compliance. Managed end-to-end case resolution workflows and coordinated with cross-functional teams under tight deadlines.

Operations Audit Compliance Case Management Cross functional Coordination Data Accuracy

Customer Experience & Operations Associate

Cineplanet

Oct 2024 - Apr 2025 (6 months)

Delivered high-standard customer experience across general and VIP/Prime channels, optimizing workflow efficiency. Executed POS cash handling and daily balance auditing with 100% accuracy.

Customer Experience POS systems Cash Handling Financial Auditing Inventory Management Workflow Optimization

Administrative & Team Coordinator

Aspersud

Aug 2022 - Sep 2024 (2 years 1 month)

Provided comprehensive administrative support, managing executive calendars, scheduling, and travel logistics. Coordinated, onboarded, and mentored operational teams of 10-20 members, tracking KPIs to drive productivity.

Administrative Support Calendar Management Team Coordination Onboarding Mentorship KPI Tracking Document Management