At SiriusXM, I manage complex political advertising programs and serve as the escalation point for client, billing, reporting, and execution issues. I recovered a $2–5MM annual advertiser account by centralizing documentation, resolving billing and reporting gaps, and establishing consistent execution processes.
I also designed campaign health, pacing, and escalation workflows, and developed SOPs that turned undocumented processes into repeatable team resources. I partner with cross-functional teams to translate client needs into operational requirements and resolve execution blockers.
At Westwood One, I managed programs across four seller portfolios and designed an automated campaign pacing and forecasting tracker adopted by the Account Management team. Earlier, at United Entertainment Group, I coordinated campaigns and international partnership projects across clients, media partners, vendors, and internal stakeholders.
