Brittany Q

I’m an Administrative and program support specialist with over 10 years of federal service supporting operational programs, data systems, and organizational efficiency. My work centers on program coordination, data analysis and reporting, and practical process improvement that helps leadership make confident decisions.

In my current role as a Supervisory Computer Assisted Ordering Technician (GS-7) with the Defense Commissary Agency (DeCA), I manage and oversee automated ordering and inventory systems to ensure operational continuity. I analyze system-generated data and reports to identify discrepancies and trends, implement corrective actions, and monitor program metrics like stock levels, demand forecasts, and system flags—all while maintaining compliance with agency policies and procedures.

I also train and mentor staff on systems, processes, and program requirements, assign work and set priorities, and serve as a subject matter resource for Microsoft Office and reporting tools. I’ve supported enterprise system implementation (EBS/DAX), improved data accuracy and operational efficiency through proactive issue resolution, and coordinated with internal leadership and external vendors to resolve operational issues impacting program performance.