Open to opportunities

Bee User

@beeuser1

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Operations, logistics, and resident-care leader with 9+ years improving efficiency and service.

United States

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What I'm looking for

I’m looking for an operations-focused role where I can optimize inventory and workflows, lead teams, and ensure compliance—while delivering consistently high customer experiences in a fast-paced environment.

I bring 9+ years of experience leading operations, logistics, and resident care across military and civilian environments. I’m known for streamlining processes, training teams, and delivering exceptional customer service under pressure.

In the U.S. Air Force, I led readiness and training policies for 300+ Airmen, coordinated 15 training sessions, and managed daily operations for large customer volumes. I oversaw recreation services, facility maintenance, and event logistics—producing 190+ recreation events—while controlling $400K in purchases and 375-line item inventory to produce error-free reporting. I also ensured food safety and sanitation compliance with USFDA standards, handled distinguished visitor meals, and served as a liaison for fitness center contracts supporting 100+ machines.

In civilian roles, I streamlined inventory receiving/counting and return workflows at Apple to reduce processing time and minimize errors, while supporting day-to-day store productivity and resolving IS&T tickets. Earlier, as a Community Living Coach, I provided direct care, supported ADLs, documented health and incident concerns, and implemented individualized care plans to ensure safety, well-being, and compliance.

Experience

Work history, roles, and key accomplishments

Staff Sergeant, Services

United States Air Force

May 2018 - Sep 2024 (6 years 4 months)

Led readiness and training policies for 300+ Airmen and coordinated 15 training sessions on ART/SORTS/DRRS processes to improve peer capability. Managed recreation services and facility operations, producing 190+ events; controlled $400K in purchases and 375 inventory line items while ensuring food safety and sanitation compliance.

Operational Readiness Training Program Management Event Planning Facility Operations Team Leadership Compliance Reporting Customer Service

Operations Specialist

Apple Inc.

Aug 2022 - Apr 2024 (1 year 8 months)

Streamlined inventory processes by receiving, counting, and returning stock in compliance with Retail Inventory standards, and packed/shipped returns to the warehouse to reduce processing time and errors. Maintained customer-facing product availability and resolved IS&T tickets to improve operational efficiency and minimize downtime.

Inventory Management Shipping Retail Operations Retail Inventory Compliance Customer Service Data Entry

Community Living Coach

United Cerebral Palsy of Georgia

Mar 2015 - Apr 2018 (3 years 1 month)

Provided direct care and supervision to adults with disabilities, supporting ADLs, monitoring health/behavior/medication routines, and documenting changes and incidents per program standards. Assisted residents with medical appointments and transportation, implemented care plans, and trained new staff on safety and resident support procedures.

Safety Risk Management