Open to opportunities

Brittany Norris

@brittanynorris

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Detail-oriented housekeeping professional with strong customer service skills.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a resourceful and detail-oriented housekeeping professional with experience in a nursing home environment. My commitment to maintaining cleanliness and providing exceptional customer service has allowed me to create welcoming spaces for residents and guests alike. I pride myself on my strong communication skills and my ability to work effectively with diverse individuals.

During my time at Cumberland Valley Nursing and Rehabilitation Center, I performed thorough cleaning tasks, managed inventory levels of cleaning supplies, and ensured a safe working environment by following established safety procedures. My previous experience as a cashier at McDonald's further honed my customer service skills, where I processed transactions efficiently and resolved customer complaints with professionalism.

Experience

Work history, roles, and key accomplishments

EVS Housekeeping

Cumberland Valley Nursing and Rehabilitation Center

Sep 2020 - Jan 2021 (4 months)

Responsible for maintaining cleanliness and a welcoming environment in a nursing home. Performed cleaning tasks, stocked supplies, and followed safety procedures to ensure guest satisfaction and safety.

Cashier

McDonald's

Jul 2015 - Feb 2016 (7 months)

Processed customer transactions and provided exceptional service in a fast-paced environment. Maintained cash drawer accuracy and ensured cleanliness of the checkout area.

Customer Service

Education

Degrees, certifications, and relevant coursework

Johnson County High School

High School Diploma, General Education

2012 - 2015

Completed high school education with a focus on developing communication skills and customer service abilities, preparing for a career in hospitality and environmental services.