I'm looking for a role where I can apply accurate data capture, reporting, administration, customer support, and communication skills while continuing to learn and contribute to a collaborative team. I am currently in the process of completing a Higher Certificate In Human Resource Management. A role I would look forward to perusing.
BG
Open to opportunities
Britney Glass
@britneyglass
I capture accurate social media data and deliver reliable administrative and customer support.
South AfricaWhat I'm looking for
I currently generate and quality-check client data reports at Newsclip Media Monitoring, searching social platforms for relevant content and delivering Excel reports to cyclical deadlines.
I also find company and spokesperson leads, communicate with account managers on client briefs, and train new starters in person and virtually while updating training manuals.
My background includes reception and administration at Epiroc SA Ltd, classroom and front-desk support at Eldomaine Secondary School, and customer service at Startek. I bring careful data entry, Microsoft Office capability, customer relationship management, communication, and organised independent work.
Experience
Work history, roles, and key accomplishments
NM
Current
Social Data Capturer
Newsclip Media Monitoring
Nov 2023 - Present (2 years 11 months)
Generated client data reports by searching social platforms, ensuring accuracy and quality, and providing training to new team members.
ES
Educator Assistant
Eldomaine Secondary School
Feb 2023 - Sep 2023 (7 months)
Provided administrative support to teachers, assisted with filing and registrations, and supported classroom activities and front desk administration.
EL
Reception & Administration Intern
Epiroc SA Ltd
Jul 2020 - Jul 2022 (2 years)
Greeted clients, handled switchboard and emails, managed courier deliveries, and assisted with administrative tasks including purchase orders and visitor screening.
Managed incoming calls, identified customer needs, provided accurate information, and resolved complaints while following communication procedures.
Education
Degrees, certifications, and relevant coursework
LS
Lancea Vale Secondary
High School Diploma, General
Completed Grade 12 in 2019.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
South AfricaAuthorized to work in
Salary expectations
182k+ ZAR
Job categories
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