Brian Elliott

I am a Tax Research Specialist with over seven years of hands-on experience using Avalara Tax Research (ATR/TTR) to analyze taxability, interpret regulations, validate system rules, and support accurate sales and transaction tax outcomes. I partner with cross-functional teams and customers to translate statutes and tax rules into clear, actionable guidance.

I have delivered more than 6,000 training sessions to over 12,000 users, driving product adoption, renewals, and measurable customer value. I create and maintain customer-facing documentation, knowledge articles, and back-end content that reduce support escalations and improve usability.

I bring strong analytical skills, precise documentation, and collaborative problem-solving across Tax, Product, QA, Sales, and Customer Success. I focus on ensuring compliance, improving product functionality, and supporting long-term customer success.