Briana Guerrero
@brianaguerrero
Customer service professional delivering fast, friendly support in busy environments.
What I'm looking for
I’m a customer service professional with over 2 years of customer-facing experience in fast-paced environments, recognized for improving customer satisfaction through friendly, professional, efficient service. I enjoy staying calm under pressure while managing multiple priorities—front counter operations, drive-thru support, and guest engagement—without sacrificing quality.
In my current Crew Member role, I process customer orders, prepare meals, handle payment transactions, and ensure the restaurant stays clean and well organized. I also train new team members on procedures, customer service standards, and sales techniques, and I collaborate closely with my team while embracing coaching for continuous improvement.
Experience
Work history, roles, and key accomplishments
Crew Member
Raising Cane's
Aug 2022 - Present (3 years 10 months)
Managed front counter and drive-thru operations by processing customer orders, payments, and meal preparation while maintaining quality and efficiency. Trained new team members and resolved guest concerns through friendly, professional communication.
Front Desk Receptionist
Community Access Network
Aug 2021 - Jun 2022 (10 months)
Welcomed guests and managed front desk check-in while coordinating and confirming appointments to improve office efficiency. Handled high-volume phone communication and completed administrative tasks including data entry and document preparation while maintaining confidentiality.
Education
Degrees, certifications, and relevant coursework
Riverside City College
Attended Riverside City College in Riverside, California.
Centennial High School
High School Diploma
Grade: 3.7 GPA; High Honors; Seal of Biliteracy (AP Spanish)
Earned a High School Diploma from Centennial High School in Corona, graduating with a 3.7 GPA, High Honors, and the Seal of Biliteracy for AP Spanish.
Availability
Location
Authorized to work in
Job categories
Skills
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