Bria Eubanks

Managing assigned responsibilities in a fully remote setting supporting multiple leaders. Responding to client inquiries through an escalation dashboard with timely, professional, and empathetic communication, and researching legal questions to provide findings for attorneys and paralegals.

Collaborated with aunt to maintain her home and six rental properties in Louisiana. Planned and executed a year-long personal sabbatical filled with travel for personal growth and refreshed perspective.

Managed over 600 cases and contributed to over $1 million in legal billing during a three-year tenure. Juggled an average of 15-25 active cases while overseeing 90+ cases pending adjudication, and maintained the firm's client database with strict data privacy compliance.

Adapted quickly to a new role and industry, working 100% remotely until transitioning to a hybrid model. Drafted, billed, reviewed, and compiled immigration filings under supervision, and contributed to process enhancements to improve efficiency and accuracy.

Processed 50+ weekly price changes for various materials under 4 categories to ensure accuracy in SAP. Earned an overall rating of 4.14 out of 5 during the annual performance review, resulting in full bonus compensation.

Coordinated all global services offered by training including Webcasts, Knowledge Library, SharePoint Pages, SaaS applications, Workshops, Mentoring, and Revenue Recognition of Training Projects. Awarded the Global Gold Award with monetary compensation for work on Knowledge Library.

Bachelor of Business Administration in Management with Human Resources Emphasis from Loyola Marymount University.