At Buchanan Technologies, I answered calls from users around the U.S. and remoted into their computers to resolve software issues. I documented incidents, escalated tickets to the correct teams, and followed up on open tickets.
As a Vault Processor at Brinks Inc. 2136, I managed vault operations, processed coin shipments and deposits, and entered liability and inventory data into tracking systems.
At Bradbury Company and Max Aerostructures, I worked as a Machinist. I read blueprints, operated CNC milling machines, and used precision measuring equipment to check parts against specifications.

