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BRESNEIDY YKSELAIS CRESPO HURTADO

@bresneidyykselaiscre

Fraud analyst at IT Patagonia, managing digital fraud cases and identifying risk patterns to strengthen preventive controls.

Argentina
Message

At IT Patagonia, I manage cyber incidents, claims, and digital scams across Home Banking, Mobile Banking, and virtual wallets. I identify risk patterns and new fraud scenarios to help strengthen preventive controls.

Previously, I monitored suspicious e-commerce transactions at GDN AR and investigated unusual account activity at Yacare. At Piensa Online, I analyzed functional documentation, executed manual QA test cases, and tracked bugs using Jira.

Experience

Work history, roles, and key accomplishments

IP
Current

Analista de Gestión Operativa de Fraudes

IT Patagonia

Sep 2024 - Present (2 years 2 months)

Gestión integral de ciberincidencias, reclamos y estafas digitales en canales como Home Banking, Mobile Banking y billeteras virtuales. Identificación de patrones de riesgo y coordinación de casos con sucursales y organismos externos.

PO

Tester QA Manual

Piensa Online

Mar 2023 - Jun 2024 (1 year 3 months)

Análisis de documentación funcional para el desarrollo y ejecución estructurada de casos de prueba bajo metodología Scrum. Identificación, reporte y seguimiento de bugs y defectos utilizando Jira.

Education

Degrees, certifications, and relevant coursework

UV

Universidad de Venezuela

Licenciatura, Bibliotecología y Archivología

Pursuing a Licenciatura in Bibliotecología y Archivología, currently in thesis stage.

EI

Education IT

Tester QA Manual, QA Manual

2024 - 2024

Completed Tester QA Manual certification in 2024.

FI

Finedu

Agente de Propaganda Médica, Propaganda Médica

2020 - 2020

Completed Agente de Propaganda Médica certification in 2020.

Tech stack

Software and tools used professionally

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