Breana Nuno

Promoted the store credit card and membership benefits. Awarded multiple 'Caring' certifications for offering continuous support to fellow team members. Trained new associates on merchandise knowledge and merchandising expectations. Collaborated with managers to create merchandise displays along with plans to move product from back stock onto the floor.

Planned and coordinated daily, individual after-school events for multiple age groups. Provided mentorship and direction on curriculum execution, as well as managed a team of 3 teachers. Created and dispersed daily reporting to all parents regarding payments and daily behavioral activity/progressions. Maintained superb hygienic standards, including multiple, daily sanitation of all working areas a

Built strong relationships with brand representatives and clients. Performed customized skincare treatments in the office as well as provided clients with the knowledge needed to achieve their skincare goals. Communicated with guests via phone and direct message to book appointments and respond to questions. Maintaining a safe and soothing space for all guests. Problem solving. Active Listening.

Provided exceptional customer service, while delivering on company and team goals. Visually merchandised store on a weekly cadence, including promotional advertisements. Managed customer returns and grievances. Utilized POS systems to process sales, manage inventory and close tills daily.