Open to opportunities

Brandy Teel

@brandyteel

Message

I improve operations, resolve technical issues, and maintain accurate records in high-trust environments.

Zimbabwe

Message

What I'm looking for

I'm looking for a remote or independent role where I can support operations, resolve technical or customer issues, maintain accurate data, and contribute clear documentation and process improvements in a high-trust environment.

I've supported operations, technical troubleshooting, and data management across TruFit, Cameron Independent School District, Baylor Scott & White Health, and Chambers County Circuit Clerk's Office. My work includes resolving customer and account issues, managing inventories, maintaining access-control databases, and handling confidential records with accuracy.

At Baylor Scott & White Health, I supervised badging operations across a multi-facility region, led access audits, trained new hires, and helped implement a remote photo intake process. I work effectively in independent, remote, ticket-based environments and bring clear written communication, documentation, and process-improvement skills.

Experience

Work history, roles, and key accomplishments

Operations Manager

TruFit

Jun 2021 - Nov 2021 (5 months)

Managed daily operations across multiple departments, resolved customer issues, and processed account cancellations. Assisted with hiring, training, scheduling, and performance management, and prepared daily deposits and operational reports.

Operations Management Customer Support Hiring Training Scheduling Performance Management Reporting

Technology Aide

Cameron Independent School District

May 2018 - Dec 2020 (2 years 7 months)

Managed and tracked Chromebook assignments for students and staff using inventory systems. Provided Tier 1 technical support including hardware troubleshooting and account access issues, and maintained Google Workspace user accounts and rosters.

Inventory Management Technical Support Google Workspace Troubleshooting Data Management

Physical Security – Badging Supervisor

Baylor Scott & White Health

Oct 2016 - May 2018 (1 year 7 months)

Supervised access control and badging operations for a multi-facility healthcare region. Built and maintained access groups, resolved badge and printer issues, led compliance audits, and helped design a remote photo intake process.

Access Control Security Management Compliance Audit Training Inventory Management

Physical Security – Badging Specialist

Baylor Scott & White Health

Mar 2015 - Oct 2016 (1 year 7 months)

Maintained system-wide access control databases with strict confidentiality requirements. Provided technical troubleshooting for access control issues and trained staff on badge issuance and system procedures.

Access Control Database Management Troubleshooting Training Confidentiality

Court Specialist III

Chambers County Circuit Clerk’s Office

Aug 1998 - Feb 2015 (16 years 6 months)

Managed and maintained court records for district and circuit courts. Performed high-volume data entry with strict accuracy and confidentiality standards, assisted court proceedings, and responded to public inquiries.

Data Entry Records Management Case Management Customer Support Confidentiality