Bosede Dare
@bosededare1
Experienced Recovery and Credit Collections Leader with proven success.
NigeriaWhat I'm looking for
I am an experienced Recovery and Credit Collections Leader with over 5 years of proven success in developing high-performance teams and optimizing recovery strategies to drive outstanding portfolio results. My expertise lies in leading cross-functional teams, implementing AI-driven debt recovery processes, and consistently exceeding recovery targets. I have a strong track record of managing external stakeholders, improving cash flow, reducing delinquency rates, and ensuring compliance with regulatory standards.
Throughout my career, I have achieved significant milestones, such as increasing credit portfolio conversion rates by 49% at M-kopa and co-leading the successful implementation of an AI-based debt recovery model at Bfree Africa. My ability to grow credit collection portfolios and exceed collection targets has been recognized, and I am passionate about leveraging my skills to drive recovery operations and build high-impact recovery strategies.
Experience
Work history, roles, and key accomplishments
Manager, Collections
M-kopa
Sep 2022 - Present (3 years 9 months)
Leading and mentoring a large team of collections agents, I drive performance improvements and develop strategic recovery models to reduce delinquency rates and enhance overall portfolio performance. I manage external stakeholders to ensure compliance with industry standards.
Manager, Account Receivables
VendEase Limited
May 2021 - Sep 2022 (1 year 4 months)
Oversaw the development of a scalable credit portfolio and recovery process, leading teams to improve repayment rates and operational efficiency. I ensured compliance and risk management in all collections activities.
Team Lead, Credit Collections
Bfree Africa
Aug 2020 - Jun 2021 (10 months)
Led a team of over 70 collections agents, implementing innovative recovery strategies and optimizing portfolio management to reduce delinquency and improve cash flow. I coordinated with external agencies to enhance recovery efforts.
Recruitment Support/Learning and Development Officer
Bfree Africa
Aug 2020 - Jun 2021 (10 months)
Coordinated job requisitions and applications, collaborating with HR to manage the interview and onboarding process. I focused on training collections teams to enhance productivity and maintain a positive workplace culture.
Underwriting Analyst
New Edge Finance Limited
Jan 2020 - Aug 2020 (7 months)
Managed over 100 loan applications daily, verifying information and making approval decisions. I introduced a data system that significantly reduced fraud and coached team members on data analysis.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Master of Science, Finance
2021 - 2023
Pursued a Master of Science in Finance, focusing on advanced financial analysis, investment strategies, and risk management.
Harvard Business School
Coursework, Customer Service
2022 - 2022
Completed coursework on 'Understanding Customer Needs' to enhance skills in customer engagement and service delivery.
Institute of Chartered Digital Marketing
Professional Diploma, Customer Service and Marketing
2019 - 2019
Earned a Professional Diploma in Customer Service and Marketing, equipping with essential skills for effective customer relationship management.
Adekunle Ajasin University
Bachelor of Science, Economics
2014 - 2018
Completed a Bachelor of Science in Economics, gaining a strong foundation in economic theory, quantitative analysis, and policy evaluation.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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