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Open to opportunities

Bonnus Bright

@bonnusbright

Motivated tech enthusiast skilled in AI model training and analysis.

Kenya

What I'm looking for

I seek a role that fosters innovation in AI and values ethical training.

I am a motivated and adaptable tech enthusiast with hands-on experience in AI model training and quality analysis. My journey in the tech field has been marked by a strong commitment to enhancing AI safety, accuracy, and understanding through active model training and evaluation. Recently, I contributed to an AI development project with Kitro, where I participated in structured training sessions focused on evaluating model accuracy and context understanding.

In addition to my technical skills, I possess strong problem-solving abilities and a keen analytical mindset, which have been essential in my role as a Quality Analyst at Call Center Kenya. There, I evaluated agent-customer interactions for quality assurance, provided constructive feedback, and contributed to refining internal standards. My leadership and performance excellence led to multiple promotions, showcasing my dedication to team success and continuous improvement.

Experience

Work history, roles, and key accomplishments

CC
Current

Quality Analyst

Call Center

Jan 2022 - Apr 2024 (2 years 3 months)

Evaluated agent-customer interactions for quality assurance and provided feedback. Promoted through multiple roles due to leadership and performance excellence, contributing to refining internal standards and improving team performance.

KI

AI Model Trainer

Kitro

Jan 2023 - Feb 2023 (1 month)

Participated in structured AI training sessions focused on evaluating model accuracy and context understanding. Worked with AI systems to improve factual interpretation and reduce model hallucinations.

Education

Degrees, certifications, and relevant coursework

RS

Riruta Central High School

High School Diploma, General Education

2018 - 2021

AT

Adept Technologies

AI Training Certificate, Artificial Intelligence

2022 -

Earned a certificate in AI Training, focusing on digital technologies and their applications.

AT

Adept Technologies

Digital Marketing Skills, Digital Marketing

2022 -

Completed a course in Digital Marketing Skills, enhancing knowledge in marketing strategies and digital tools.

Tech stack

Software and tools used professionally

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Bonnus Bright - Quality Analyst - Call Center | Himalayas