Open to opportunities

Bolyne Abok

@bolyneabok

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Dedicated trainer and quality analyst with a passion for AI.

Kenya

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What I'm looking for

I am looking for a role that allows me to leverage my training and quality analysis skills while fostering a collaborative and growth-oriented work environment.

I am a committed professional with extensive experience in training and quality analysis, particularly in the field of artificial intelligence. At Sama, I have successfully delivered training content to over 2,000 employees, equipping them with essential skills in LiDAR, Semantic & Instance Segmentation, and Video Annotation workflows. My focus on project-specific training has ensured that our teams are well-prepared to meet client needs, resulting in efficient transitions into production for large-scale annotation projects.

In my role as a Quality Analyst, I have honed my ability to analyze work output against established guidelines and provide constructive feedback to enhance team performance. My experience includes working with high-profile clients, such as Meta, where I maintained the highest levels of data quality and contributed to the overall success of the projects. I thrive in environments that require effective communication, problem-solving, and a commitment to excellence.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Executive

Current

CCI

Jan 2021 - Apr 2024 (3 years 3 months)

Delivered exceptional customer service by managing inquiries and complaints, ensuring timely resolutions, and fostering strong client relationships to enhance customer experience.

Customer Service Communication Problem Solving Relationship Management Conflict Resolution Team Collaboration

Current

Delivery Associate

Current

CloudFactory

Jan 2021 - Apr 2024 (3 years 3 months)

Maintained data work requirements by following procedures and ensuring quality thresholds. Verified data accuracy by reviewing and correcting entries.

Data Management Quality Control Process Improvement

Current

Quality Analyst

Current

Trainer (AI)

Sama

Jan 2022 - Apr 2024 (2 years 3 months)

Delivered training contents to employees at Sama's delivery center in Nairobi, focusing on LiDAR, Semantic & Instance Segmentation, and Video Annotation workflows. Prepared a pipeline of 2,000 employees for large-scale annotation projects.

Training LiDAR Project Management Quality Assurance

Education

Degrees, certifications, and relevant coursework

Multimedia University

Bachelor of Journalism, Journalism

2017 -

Activities and societies: Varsity sport - Badminton. Volunteer, Global Hope Rehabilitation And Rescue Centre Ngong. Volunteer Foundation of Hope.

Studied Broadcast Media with a focus on journalism. Participated in varsity sports, specifically badminton, and engaged in volunteer work at Global Hope Rehabilitation and Rescue Centre and Foundation of Hope.