At ICF Consulting Firm, I designed and automated processes that support consulting operations and FP&A. I built company-wide newsletters, org charts, trackers, reports, SOPs, POMs, and meeting matrices adopted across the organization.
I also delivered client-ready Power BI and Excel reports, dashboards, and decks that improved forecasting efficiency by ~15%. Previously, at ABS Cabinets Direct LLC, I integrated CRM data in Microsoft Fabric for self-service Power BI dashboards and used R, Python, and SQL to help increase qualified customer contacts by ~11%.
