Boluwatife Orimoloye

I am an experienced Administrative Assistant with a proven track record in customer support and administrative management. At DU point, I reviewed and approved over 4,000 job listings, maintaining a 98% accuracy rate in content assessments. My role involved managing urgent issues and providing clear support to over 2,000 users, achieving a remarkable 95% user satisfaction rate. I also contributed to a 20% improvement in moderation process efficiency through the development of new standards.

Prior to my role at DU point, I worked at Hotpack as an Administrative Assistant, where I coordinated schedules for a team of 15 and enhanced communication between departments, leading to a 10% improvement in workflow efficiency. My attention to detail resulted in a 30% decrease in administrative errors, and I successfully managed multiple tasks simultaneously, increasing overall productivity by 10%. I am passionate about delivering exceptional customer service and collaborating with cross-functional teams to achieve organizational goals.