Bolasere Abimbola
@bolasereabimbola
Product-focused individual driving customer experience, operations, and data-informed product solutions.
What I'm looking for
I am a product-focused individual with hands-on experience managing end-to-end product operations, leading cross-functional teams, and improving customer experience within AIESEC and student leadership roles.
I have designed and executed strategies to increase participation and satisfaction, led customer experience initiatives that reduced complaints and tracked NPS, and supported event and sales operations with strong documentation and CRM practices.
I bring proactive problem-solving, stakeholder management, user research, and basic data analysis to deliver measurable improvements and scalable processes that create real impact.
Experience
Work history, roles, and key accomplishments
Sales Representative
AIESEC in Nigeria
Aug 2025 - Present (4 months)
Prospected and engaged clients via calls, email and social media, managed a sales pipeline and CRM, prepared proposals and negotiated terms to close deals and onboard clients.
Product Manager
AIESEC in Akure
Feb 2025 - Present (10 months)
Manage the Outgoing Global Volunteer product end-to-end, driving strategy, operations, and KPI tracking to increase exchange numbers and participant satisfaction. Lead cross-functional collaboration and user research to reduce drop-offs and improve experience.
President, Biotechnology Students’ Society
Federal University of Technology, Akure
Aug 2024 - Aug 2025 (11 months)
Led an 11-member executive team to manage departmental operations, organize academic and welfare events, and represent student interests with faculty to drive improvements.
Operations & Events Coordinator
AIESEC in Nigeria
May 2025 - Jul 2025 (2 months)
Supported event operations and logistics for special events, managed documentation and scheduling, ensured financial reporting transparency, and resolved real-time event issues to enhance delegate experience.
Team Lead, Customer Experience
AIESEC in Akure
Aug 2024 - Jan 2025 (5 months)
Designed and managed the customer journey for exchange participants, led a CX team to collect feedback and resolve issues, and reduced complaints by improving response times and communications. Tracked NPS and executed improvement actions.
Recruitment Assistant
AIESEC in Akure
Jan 2025 - Jan 2025 (0 months)
Assisted screening applicants, coordinated interview scheduling and candidate follow-up, and maintained organized applicant records to support a smooth recruitment process.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Akure
Bachelor of Technology, Biotechnology
Activities and societies: President, Biotechnology Students’ Society of Nigeria (BSSN) FUTA Chapter; Financial Secretary, Department of Biotechnology (2023/2024)
Pursuing a Bachelor of Technology in Biotechnology with involvement in student leadership and departmental finance roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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