black6ja User
@black6jauser
Results-driven data analytics and process optimization professional.
What I'm looking for
As a results-driven data analytics and process optimization professional, I have extensive experience leading large-scale projects and developing innovative solutions that drive operational efficiency. My proficiency in advanced technologies, including MS SQL, Power BI, Python, and the .NET framework, has enabled me to deliver actionable insights and achieve multi-million dollar cost savings for my organization.
Throughout my career, I have been recognized for my leadership in mentoring high-performing teams and implementing robust analytics systems that enhance decision-making for C-level executives. My expertise as a Six Sigma Black Belt allows me to leverage statistical analysis and predictive modeling to optimize processes and improve overall performance. I am passionate about designing and managing end-to-end solutions, from ETL pipelines to real-time operational dashboards, ensuring compliance and profitability in high-stakes environments.
Experience
Work history, roles, and key accomplishments
Manager of Facility Analytics and Insights
Blue Cross Blue Shield of Michigan
Jan 2017 - Present (8 years 6 months)
Led the development and management of multi-billion-dollar settlement reconciliation processes, creating end-to-end solutions for pricing, analysis, and claim support using C# WPF, VBA, and SQL. Directed cross-functional projects to build applications, reports, and ETL pipelines, while implementing Python machine learning algorithms for reimbursement monitoring and creating dynamic BI dashboards f
Application Developer
Blue Cross Blue Shield of Michigan
Jan 2011 - Dec 2017 (6 years 11 months)
Designed and implemented real-time operational dashboards for call centers, enhancing visibility into metrics like call volume and customer satisfaction, which improved performance and achieved over $1 million in cost avoidance. Managed the analysis, loading, and production of BCBSM fee schedules, and developed an ETL pipeline for CMS Medicare Cost Reports using SSIS, C#, and MS SQL to generate de
Education
Degrees, certifications, and relevant coursework
Central Michigan University
Master of Science in Administration (MSA), Leadership
Completed a Master of Science in Administration with a concentration in Leadership. Focused on advanced leadership principles and administrative strategies.
Central Michigan University
Bachelor of Science (BS), Information Systems
Grade: Magna Cum Laude
Earned a Bachelor of Science in Information Systems, graduating Magna Cum Laude. Studied various aspects of information technology and systems management.
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