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Bitu SinghBS
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Bitu Singh

@bitusingh

Credit operations professional at CASHe who supported digital lending workflows and introduced a WhatsApp-assisted follow-up process.

India
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At CASHe, I supported credit-risk operations for digital personal loans, from customer verification and onboarding through disbursement, early delinquency, and collections. I reviewed PAN/KYC, CIBIL/bureau, repayment, and customer records, and worked downstream of CASHe’s Social Loan Quotient credit-scoring ecosystem to validate customer information and underwriting outputs.

I created and maintained Excel-based reports tracking loan disbursements, application volumes, processing status, pending cases, and operational trends. I also introduced a WhatsApp-assisted follow-up process and was recognized for productivity and process improvement.

In my data science projects, I developed treasury liquidity forecasting and risk-monitoring work using Prophet, XGBoost, and anomaly detection. I’ve also worked on financial market shock forecasting and an AML/KYB ownership-graph risk engine.

Experience

Work history, roles, and key accomplishments

CL

Lending / Credit Operations

CASHe (Bhanix Finance and Investment Limited)

Jan 2023 - May 2025 (2 years 4 months)

Supported end-to-end consumer credit-risk operations including post-underwriting verification, customer onboarding, V-KYC, e-mandate/e-sign, disbursement, early delinquency, and collections for digital personal-loan products. Reviewed PAN/KYC, CIBIL/bureau, repayment, and customer records to identify inconsistencies, and introduced a WhatsApp-assisted follow-up process.

Education

Degrees, certifications, and relevant coursework

Nilkamal School of Mathematics, Applied Statistics and Analytics, NMIMS logoNN

Nilkamal School of Mathematics, Applied Statistics and Analytics, NMIMS

M.Sc., Data Science

2025 -

Grade: 7.18/10

Pursuing M.Sc. in Data Science with a current CGPA of 7.18/10, expected to complete in July 2026.

IC

Ismail Yusuf College

B.Sc., Mathematics

2019 - 2023

Grade: 8.14/10

Completed B.Sc. in Mathematics with a CGPA of 8.14/10.

Tech stack

Software and tools used professionally

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