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Billy DiazBD
Looking for a job

Billy Diaz

@billydiaz

SOC Analyst focused on security operations, investigating simulated phishing and firewall alerts with Splunk and TryHackMe.

United States
Message

What I'm looking for

I'm seeking a SOC Analyst I or security operations role.

Through my SOC Alert Investigation Portfolio, I investigated simulated phishing alerts using sender and recipient details, URLs, timestamps, and follow-up activity. I documented whether the available evidence supported a true or false positive.

I also reviewed simulated firewall events, including IP addresses, ports, blocked connections, and related activity. My case notes captured investigation findings, timelines, scope, evidence limitations, and escalation rationale.

At Zoetis, I maintain cGMP manufacturing and batch documentation as an Aseptic Technician. I recognize process deviations and communicate concerns through established escalation channels.

Before that, I investigated customer and laboratory inquiries at Zoetis using Salesforce and laboratory records, and tracked resolutions and follow-up. I’m CompTIA Security+ certified, completed the UCF Cybersecurity Bootcamp, and am seeking a SOC Analyst I or security operations role.

Experience

Work history, roles, and key accomplishments

Zoetis logoZO
Current

Aseptic Technician

Aug 2026 - Present (2 months)

Maintains accurate cGMP manufacturing and batch documentation while following controlled procedures and quality requirements. Recognizes process deviations, records observations, and communicates concerns through established escalation channels.

Zoetis logoZO

Laboratory Liaison / Customer Service Specialist

May 2024 - Aug 2026 (2 years 3 months)

Investigated customer service and laboratory inquiries using Salesforce, laboratory records, and cross-functional coordination; tracked resolution and follow-up. Used SAP for customer account adjustments and shipment-tracking tools for logistics inquiries; maintained accurate transaction and communication records.

Education

Degrees, certifications, and relevant coursework

CO

CompTIA

Security+, Cybersecurity

Earned CompTIA Security+ (SY0-701) certification in September 2026.

UB

UCF Cybersecurity Bootcamp

Bootcamp, Cybersecurity

Completed the UCF Cybersecurity Bootcamp in May 2024.

Centro Escolar University logoCU

Centro Escolar University

Bachelor of Science, Nursing

Bachelor of Science in Nursing degree from Centro Escolar University, completed in 2010.

Tech stack

Software and tools used professionally

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