
Billy Diaz
@billydiaz
SOC Analyst focused on security operations, investigating simulated phishing and firewall alerts with Splunk and TryHackMe.
What I'm looking for
Through my SOC Alert Investigation Portfolio, I investigated simulated phishing alerts using sender and recipient details, URLs, timestamps, and follow-up activity. I documented whether the available evidence supported a true or false positive.
I also reviewed simulated firewall events, including IP addresses, ports, blocked connections, and related activity. My case notes captured investigation findings, timelines, scope, evidence limitations, and escalation rationale.
At Zoetis, I maintain cGMP manufacturing and batch documentation as an Aseptic Technician. I recognize process deviations and communicate concerns through established escalation channels.
Before that, I investigated customer and laboratory inquiries at Zoetis using Salesforce and laboratory records, and tracked resolutions and follow-up. I’m CompTIA Security+ certified, completed the UCF Cybersecurity Bootcamp, and am seeking a SOC Analyst I or security operations role.
Experience
Work history, roles, and key accomplishments
Maintains accurate cGMP manufacturing and batch documentation while following controlled procedures and quality requirements. Recognizes process deviations, records observations, and communicates concerns through established escalation channels.
Investigated customer service and laboratory inquiries using Salesforce, laboratory records, and cross-functional coordination; tracked resolution and follow-up. Used SAP for customer account adjustments and shipment-tracking tools for logistics inquiries; maintained accurate transaction and communication records.
Supported laboratory quality checks, investigated specimen and equipment issues, and documented findings under established procedures.
Troubleshot laboratory workflows and equipment, maintained LIS records, and helped colleagues follow consistent operating practices.
Education
Degrees, certifications, and relevant coursework
CompTIA
Security+, Cybersecurity
Earned CompTIA Security+ (SY0-701) certification in September 2026.
UCF Cybersecurity Bootcamp
Bootcamp, Cybersecurity
Completed the UCF Cybersecurity Bootcamp in May 2024.
Centro Escolar University
Bachelor of Science, Nursing
Bachelor of Science in Nursing degree from Centro Escolar University, completed in 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
knotty-manager-918.notion.site/Cyber-Security-Portfolio-Billy-Diaz-1e753eedad7a808b8212d985e9357afdSalary expectations
Social media
Job categories
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