At Datto, I lead AI-first product strategy for Professional Services Automation and Commerce products supporting $100M+ ARR. I shipped LLM-driven ticket intelligence and forecasting capabilities that reduced triage work, improved agent throughput, and surfaced churn and expansion opportunities earlier.
I previously co-founded Masjid Media, scaling a performance marketing and SaaS platform to 18M+ ad placements, and have led wealth-management and infrastructure product delivery across CGI, IFDS, and OrienTech. I bring 19+ years of product, SaaS, digital advertising, and software development experience to building measurable roadmaps across complex organizations.
