At Turnaround International, I managed end-to-end Workers' Compensation claims for US healthcare providers. I reduced claim processing delays by 25% and improved collections by 20% while maintaining AR aging below 45 days.
I handled insurance verification, prior authorizations, AR follow-up, denial management, appeals, and payment reconciliation. I also reviewed EOBs, ERAs, medical records, and physician reports while processing 100+ claims weekly.
I supported Workers' Compensation defense teams by preparing legal documentation and coordinating hearings, depositions, and medical evaluations. At Rebel Foods Pvt. Ltd., I handled customer support by phone, email, and chat, resolving escalations within SLA timelines.
