Shoaib Shaikh
@shoaibshaikh5
Senior AR Associate at Trubridge Healthcare who reduced aging AR backlog by 20–22% through proactive payer follow-ups.
IndiaWhat I'm looking for
At Trubridge Healthcare, I managed 70+ US healthcare claims daily, focusing on denial resolution and revenue recovery. I reduced the aging AR backlog by approximately 20–22% through proactive payer follow-ups.
I improved claim turnaround time by nearly 18% using structured tracking mechanisms and maintained a 98%+ quality accuracy score while meeting productivity KPIs.
At Gebbs Healthcare Solutions, I handled denials for commercial and government payers and contributed to revenue targets by recovering high-value denied claims. My experience also includes customer grievance and escalation handling at Teleperformance and Startek.
Experience
Work history, roles, and key accomplishments
Senior AR Associate
Trubridge Healthcare
Aug 2024 - May 2026 (1 year 9 months)
Managed 70+ US healthcare claims daily with focus on denial resolution and revenue recovery. Reduced aging AR backlog by approximately 20-22% and improved claim turnaround time by nearly 18%.
Senior AR Associate
Trubridge Healthcare
Aug 2024 - May 2026 (1 year 9 months)
Managed 70+ US healthcare claims daily with focus on denial resolution and revenue recovery. Reduced aging AR backlog by approximately 20-22% and improved claim turnaround time by nearly 18%.
Senior Customer Executive
Teleperformance
Jan 2024 - Aug 2024 (7 months)
Managed Airbnb grievance redressal with strict SLA adherence. Maintained 95%+ customer satisfaction score in a high-volume environment and handled escalations.
Senior Customer Executive
Teleperformance
Jan 2024 - Aug 2024 (7 months)
Managed Airbnb grievance redressal with strict SLA adherence. Maintained 95%+ customer satisfaction score in a high-volume environment and handled escalations.
AR Associate
Gebbs Healthcare Solutions
May 2023 - Jan 2024 (8 months)
Handled denial management for commercial and government payers. Improved resolution turnaround time by approximately 15% and contributed to monthly revenue targets by recovering high-value denied claims.
AR Associate
Gebbs Healthcare Solutions
May 2023 - Jan 2024 (8 months)
Handled denial management for commercial and government payers. Improved resolution turnaround time by approximately 15% and contributed to monthly revenue targets by recovering high-value denied claims.
Senior Operation Executive
Startek
Aug 2022 - Jan 2023 (5 months)
Managed Flipkart Grievance Redressal Mechanism cases. Ensured resolution within SLA timelines while maintaining operational quality benchmarks and handled complex escalations.
Senior Operation Executive
Startek
Aug 2022 - Jan 2023 (5 months)
Managed Flipkart Grievance Redressal Mechanism cases. Ensured resolution within SLA timelines while maintaining operational quality benchmarks.
Senior Operation Executive
Acu-mdx Laboratory & Research Center
Feb 2020 - Jul 2022 (2 years 5 months)
Managed COVID-19 testing operations and post-COVID survey projects. Ensured operational efficiency and high data accuracy standards while coordinating cross-functional teams.
Senior Operation Executive
Acu-mdx Laboratory & Research Center
Feb 2020 - Jul 2022 (2 years 5 months)
Managed COVID-19 testing operations and post-COVID survey projects. Ensured operational efficiency and high data accuracy standards while coordinating cross-functional teams.
Education
Degrees, certifications, and relevant coursework
Rizvi College
Bachelor of Accounting & Finance, Accounting & Finance
Grade: CGPI: 7.39
Bachelor of Accounting & Finance degree from Rizvi College, Mumbai, completed in 2019.
Rizvi College
Bachelor of Accounting & Finance, Accounting & Finance
Grade: CGPI 7.39
Bachelor of Accounting & Finance degree from Rizvi College, Mumbai, completed in 2019 with a CGPI of 7.39.
Maharashtra Board
Higher Secondary Certificate, General Studies
Grade: 69.69%
Higher Secondary Certificate from Maharashtra Board, completed in 2016.
Maharashtra Board
Higher Secondary Certificate, General Studies
Grade: 69.69%
Higher Secondary Certificate from Maharashtra Board, completed in 2016 with 69.69%.
Maharashtra Board
Secondary School Certificate, General Studies
Grade: 73.67%
Secondary School Certificate from Maharashtra Board, completed in 2014.
Maharashtra Board
Secondary School Certificate, General Studies
Grade: 73.67%
Secondary School Certificate from Maharashtra Board, completed in 2014 with 73.67%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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