Open to opportunities

Bhawesh Subedi

@bhaweshsubedi

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Retail sales manager driving guest retention, team performance, and exceptional customer service across luxury brands.

Nepal

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What I'm looking for

I’m looking for a role where I can lead a high-performing retail team, improve daily operations and guest satisfaction, and grow revenue through training, merchandising, and strong target/metrics execution.

I’m a Retail Sales Manager and Trainer with years of experience across world-class travel retail, leading high-end brands and delivering exceptional customer satisfaction through consistent daily operations and guest retention.

I’ve managed store standards and team performance by running floor walks, maintaining SOPs, tracking weekly targets versus achieved results, building strategies for low performers, and preparing accurate stock, transfer, and warehouse reports.

From beauty and perfume sales—managing 12 premium brands and a team of 40 at Dubai Duty Free—to later retail management focused on training, social media strategy, and influencer-driven growth, I’m known for motivating teams, improving service quality, and turning customer relationships into repeat sales.

Experience

Work history, roles, and key accomplishments

Current

Retail Sales Manager & Trainer

Current

Deba Jyoti Group

Apr 2025 - Present (1 year 2 months)

Managed daily retail operations for House of SALT/SALT FASHION, including stock transfer reporting, weekly performance reviews, and SOP compliance. Led team meetings, shift rostering, monthly trainings, and one-to-one coaching to improve customer satisfaction and revenue.

Retail Operations Staff Training Team Leadership Customer Service Excellence

Sales Assistant

P&O Australia

May 2024 - Mar 2025 (10 months)

Provided guest-focused service in a tax-free retail environment on P&O cruise operations, ensuring strong sales through cross-selling and link selling. Maintained daily stock reporting and executed merchandising and promotional signage to meet targets.

Retail Sales Cross Selling Link Selling Merchandising Customer Service Display Planning POS Cash Handling

Retail Manager

Kundalini Ayurveda

May 2023 - Apr 2024 (11 months)

Managed retail and front-office operations for an Ayurveda wellness center and retreat, including staff rosters, operational inspections, and team training. Drove social media-based promotion and coordinated weekly events with yoga and sound healing instructors to support membership sales growth.

retail management Inspections Customer Relationship Management Staff Training Event Coordination Sales Strategy

Retail Sales Specialist

Nep Trade

Sep 2021 - Apr 2023 (1 year 7 months)

Developed new client relationships through market research and competitor analysis to increase monthly sales for personal hygiene and health products. Managed stock reports, promotions, client communication, and team motivation to achieve sales targets.

Client Acquisition Market Research Competitor Analysis Sales Forecasting Client Communication Team Motivation Budget Planning

Beauty Consultant & Team Lead

Dubai Duty Free

Mar 2015 - Dec 2020 (5 years 9 months)

Led sales for 12 premium perfume brands and managed a team of 40+ staff, maintaining store and till-area standards. Conducted daily grooming/performance checks, supported promotion execution, and prepared commission/incentive reports based on staff performance.

Team Leadership Brand Promotion Daily Store Standards Checks Visual Merchandising

Sales Consultant

Dubai Duty Free

Sep 2012 - Mar 2015 (2 years 6 months)

Provided luxury retail customer service by advising shoppers, handling payments/refunds, and maintaining a clean, organized shop floor. Built and maintained a database of regular customers while meeting KPIs and exceeding sales targets through strong communication and teamwork.

Customer Service Retail Sales KPIs Regular Customer Database Management Teamwork Communication Skills Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

Birgunj Public College of Management

Intermediate in Management Stream, Management

Completed Intermediate in the Management stream at Birgunj Public College of Management (affiliated to the Higher Secondary Education Board, Nepal) in 2005.