bharathimahe User
@bharathimaheuser
Service Operations professional at Blueshore Airconditioning And Engineers who improved warranty claim approvals to 98% and cut payment holds by 7 days.
IndiaWhat I'm looking for
At Blueshore Airconditioning And Engineers, I managed GSPN service operations, including technician profiles, warranty audits, and ASTR and FTF KPI tracking.
I monitored SLA compliance across the technician network and prepared weekly performance and operations reports for leadership review. I also improved and streamlined the HVAC service operations system.
By tightening processes and coordinating more closely with vendors, I improved warranty claim approval to 98% and reduced average payment hold time by 7 days.
Earlier, as a JavaScript Full Stack Intern at Leiten India Pvt. Ltd., I built responsive UI components and basic APIs under senior developer guidance. I also completed AWS Cloud Practitioner training at Magic Bus India Foundation and built cloud projects including VPC design and multi-tier architecture.
Experience
Work history, roles, and key accomplishments
Administrator & Service Manager
Blueshore Airconditioning And Engineers
Jan 2022 - Jan 2026 (4 years)
Managed GSPN service portal operations, warranty audits, and KPI tracking across ASTR and FTF metrics. Improved warranty claim approval rate to 98% and reduced payment hold time by 7 days.
AWS Cloud Practitioner Trainee
Magic Bus India Foundation
Jan 2021 - Dec 2021 (11 months)
Completed structured AWS Cloud Practitioner training covering EC2, IAM, S3, RDS, and core security fundamentals. Built cloud projects including VPC design and multi-tier architecture.
JavaScript Full Stack Intern
Leiten India Pvt. Ltd.
Jan 2021 - Dec 2021 (11 months)
Built responsive UI components and basic APIs using JavaScript, HTML, CSS, and backend fundamentals. Collaborated with the development team on feature modules and testing activities.
Education
Degrees, certifications, and relevant coursework
Rrase College of Engineering, Anna University
M.E., Computer Science
2026 -
Pursuing a Master of Engineering in Computer Science, expected to complete in the current academic period.
Rrase College of Engineering, Anna University
B.Tech, Information Technology
2018 - 2022
Completed a Bachelor of Technology in Information Technology from 2018 to 2022.
Sacred Heart Hr. Sec. School
Higher Secondary, General Studies
2017 - 2018
Completed Higher Secondary education (12th grade) from 2017 to 2018.
AWS
AWS Certified Cloud Practitioner, Cloud Computing
Earned the AWS Certified Cloud Practitioner certification.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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