Bhagirathi Makwana

I am a dedicated Human Resources professional with extensive experience in operations and lead generation. Currently, I serve as the Head of Operations at SASA Infotech Private Limited, where I manage both the Human Resources and business process departments. My role involves supervising and training fresh talent, setting hiring targets, and advising HR executives on staffing policies. I take pride in enhancing the skills of my team, particularly in sales and marketing processes, and conducting training sessions to improve their proposal writing and technical knowledge.

Previously, I worked as a Lead Generation Expert, where I honed my skills in generating qualified leads through various channels, including online bidding platforms. My responsibilities included writing proposals, negotiating with clients, and maintaining our Zoho CRM. I also have experience as an HR Executive, where I was involved in the entire recruitment process, from posting job advertisements to conducting interviews and organizing employee performance reviews. My academic background includes a Master of Social Work and a Bachelor of Commerce, which have equipped me with a strong foundation in understanding organizational dynamics and employee relations.