Bethany Velez
@bethanyvelez
I lead healthcare accounts receivable operations, resolving claims, billing disputes, and aging accounts.
What I'm looking for
At CooperSurgical, I lead accounts receivable operations, coach a high-performing AR team, monitor aging, and partner with commercial teams and Regional Sales Directors to resolve billing disputes and reduce bad-debt risk.
I've built my healthcare revenue cycle experience across CooperSurgical, ONS – Orthopaedic & Neurosurgery Specialists, and Norwalk Hospital Association. My work includes collections, denied-claim resolution, insurance follow-up, patient and laboratory billing, payment posting, EOB analysis, workers’ compensation, MVA claims, and third-party collection preparation.
I also bring front-office experience from a busy OBGYN private practice, where I supported patient intake, co-pay collection, referrals, and prior authorizations. I value accurate documentation, strong cross-functional collaboration, and practical operational improvements.
Experience
Work history, roles, and key accomplishments
Senior, Accounts Receivable
CooperSurgical Inc.
Nov 2021 - Present (4 years 9 months)
Lead a high-performing AR team, overseeing day-to-day operations and performance metrics. Provide coaching, training, and continuous development to enhance team effectiveness.
Education
Degrees, certifications, and relevant coursework
Sanford Brown
Associate of Applied Science, Business Office Administration
Completed an Associate of Applied Science in Business Office Administration in July 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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