
Bernardo Oliveira
@bernardooliveira1
F&B Operations Manager at PTFLTD, opening Lagos restaurants and building cost-control systems across multi-site operations.
What I'm looking for
At PTFLTD, I lead culinary operations across three fine dining restaurants and a central kitchen in Lagos. I opened the group's third restaurant end to end, from kitchen layout design to equipment sourcing, and I'm planning the fourth venue.
I built a food cost control framework covering variance analysis, protein yield tracking and audit protocols. I also implemented cloud-based operational systems and migrated recipes from Micros, with QC audit results consolidated into management reporting.
Earlier, I coordinated Outback Steakhouse Brasil openings across multiple states and managed kitchen operations at Texas Roadhouse. I’m interested in operations across Africa, including Lusophone markets, and bring experience across Brazil, the UAE and Nigeria.
Experience
Work history, roles, and key accomplishments
Group Culinary Operations Manager
PTFLTD
Mar 2023 - Present (3 years 8 months)
- Lead operations across three fine dining restaurants and a central kitchen, with 120+ employees.
- Opened the group's third restaurant end to end: kitchen layout design, equipment sourcing and ordering from Europe and China.
- Leading kitchen and bar planning, equipment procurement and floor plan review for the group's fourth venue (opening 2027).
- Built a food cost control framework: variance
General Manager
Postos Apolo
Aug 2020 - Feb 2023 (2 years 6 months)
- Managed a 24/7 multi-business operation including fuel station, convenience store, restaurant and bakery.
- Full responsibility for operations, hiring, training, procurement, inventory, pricing and customer experience.
- Led teams, reducing turnover and increasing engagement.
- Expanded restaurant capacity from 24 to 80 seats, tripling overall sales within two years.
- Implemented SOPs aligned w
Kitchen Operations Manager at Texas Roadhouse
M. H. Alshaya Co.
Jun 2019 - Aug 2020 (1 year 2 months)
- Led daily operations and performance management of teams of 60–70 employees.
- Reorganized kitchen layout to improve workflow and productivity.
- Optimized inventory forecasting and cost control processes.
- Role concluded due to COVID-19 operational shutdown.
Kitchen Operations Manager / Opening Coordinator
Outback Steakhouse Brasil
Mar 2012 - May 2019 (7 years 2 months)
- Managed back-of-house operations for high-volume units.
- Served as Opening Coordinator for new locations across multiple states.
- Maintained top-tier safety and compliance performance for five consecutive years.
- Led teams of 60–70 employees, driving productivity and service quality.
- Interviewed 600+ candidates per opening and hired 50–60 BOH staff per location.
Operations Supervisor
Firenze Bakeries
Jan 2006 - Mar 2012 (6 years 2 months)
Multi-Unit Retail & Bakery Operations
- Supported the oversight and structuring of multi-location retail and bakery operations, contributing to sustainable growth and profitability.
- Managed procurement, inventory control and cost optimization, ensuring quality standards while reducing operational waste.
- Built, trained and supervised high-performing operational teams across locations.
- Implem
Education
Degrees, certifications, and relevant coursework
Universidade do Vale do Itajaí
Postgraduate Degree, F&B Business Management
2022 - 2022
Universidade do Vale do Itajaí
Bachelor of Applied Science - BASc, Food & Beverage Management
2009 - 2013
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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