Benson Sy

I've spent nearly 15 years supporting customers with accurate, efficient financial transactions, including cash and check deposits, withdrawals, and account inquiries.

At Philippine National Bank, I handled daily teller operations from 2011 to 2026 while protecting customer confidentiality, verifying account information, and following banking security and regulatory requirements.

I built customer relationships through professional, friendly service and also helped clients understand bank products such as credit cards, loans, and insurance policies. My work focuses on minimizing errors while completing transactions promptly.

Earlier, I worked at Convergys on Mediacom Tier 1 Technical Support. I communicate fluently in English, speak conversational Chinese (Fook-ein), and use Microsoft applications for day-to-day work.