Ben N - Sr. Quality Engineer - Telus Digital | Himalayas
Ben NBN
Open to opportunities

Ben N

@benn

Hands-on QA Engineer with 10+ years of experience in testing.

Canada

What I'm looking for

I'm looking for a role that fosters collaboration, innovation, and growth opportunities in quality assurance.

I'm a dedicated Senior Quality Engineer with over a decade of experience in testing web, mobile, and gaming platforms. My expertise lies in identifying edge cases, crafting clear test plans, and developing robust automation frameworks using tools like Playwright, Cypress, and Selenium. I thrive in collaborative environments and am committed to delivering high-quality user experiences while continuously seeking innovative testing methods.

In my current role at Telus Digital, I've significantly improved testing efficiency and accuracy by 50% through the development of automation frameworks. My leadership in testing initiatives has led to a 30% increase in self-serve customer migrations and a 45% boost in new customer sales for the Optik TV platform. I am passionate about mentoring and promoting cultural awareness, having actively participated in initiatives like Telus Eagles to support Indigenous professionals.

Experience

Work history, roles, and key accomplishments

Telus Digital logoTD
Current

Sr. Quality Engineer

Telus Digital

Jan 2019 - Present (6 years 5 months)

Developed and maintained automation frameworks, improving testing efficiency and accuracy by 50%. Integrated CI/CD workflows with end-to-end tests, reducing post-deployment defects. Built an AI-driven test case manager, streamlining test generation and management.

Adacado Inc. logoAI

QA Engineer

Adacado Inc.

Jan 2016 - Dec 2018 (2 years 11 months)

Optimized targeted display ads through testing ad tags and tracking events, improving click-through rates by 25% and reducing bounce rates by 15%. Automated tasks in ad management software using Selenium, increasing workflow efficiency by 40%. Utilized Elasticsearch for fast dataset searches, reducing troubleshooting time by 35%.

Drama Forum Trans-media logoDT

QA Specialist

Drama Forum Trans-media

Jan 2013 - Dec 2016 (3 years 11 months)

Led QA efforts as the sole specialist, performing end-to-end testing, automation, and load testing, ensuring high-quality game performance and receiving positive feedback from 95% of users and stakeholders. Conducted mobile app testing on iOS and Android and desktop applications, identifying and resolving 95% of critical issues before release. Coordinated demos and monitored community feedback, co

Electronic Arts logoEA

QA Analyst

Electronic Arts

Jan 2011 - Dec 2013 (2 years 11 months)

Led comprehensive testing for EA title websites, forums, and account settings, performing functional, black-box, UAT, regression, and automation testing, reducing defect rates by 40% and ensuring high-quality releases. Orchestrated smooth integration and deployment, ensuring consistent functionality across multiple platforms and devices, including mobile apps, and achieving reliable performance ac

Education

Degrees, certifications, and relevant coursework

Camosun College logoCC

Camosun College

Diploma in Visual Arts, Computer Studies, Business Foundations, Psychology, English

Undertook a comprehensive curriculum spanning computer studies, business foundations, psychology, and English. Earned a Diploma in Visual Arts, developing skills across diverse academic disciplines.

Columbia Academy logoCA

Columbia Academy

Diploma in Digital and Analog Recording Arts, Digital and Analog Recording Arts

Completed a specialized program focusing on digital and analog recording arts. Acquired practical skills and theoretical knowledge essential for audio production and engineering.

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