Benard Nalungu
@benardnalungu
Operations-focused professional with law background and proven service leadership.
What I'm looking for
I am an operations-driven professional with a law degree from Uganda Christian University and several years' experience managing operations, regional sales, and legal support. I combine legal training with practical operations and customer-service leadership to improve processes and compliance.
As Operations Manager at Elite Business Referral Services Ltd I improved operational systems, managed budgets and forecasts, led recruitment and training, and drove quality improvements. Earlier roles include Senior Clerk at Musamali & Co. Advocate and Regional & Senior Sales Manager at Futures Plutus Ltd, where I managed regional sales planning, performance reporting, and staff development.
I bring strong communication, negotiation, analytical thinking, and ICT skills (MS Excel, PowerPoint, Word), and I am motivated to apply my service-oriented approach and operational expertise to deliver measurable value for an organization.
Experience
Work history, roles, and key accomplishments
Operations Manager
Elite Business Referral Services Limited
Jan 2020 - Dec 2023 (3 years 11 months)
Managed operations to improve cost-effectiveness and compliance, implemented processes that increased operational efficiency, and led recruitment, training and quality control across teams.
Senior Clerk
Musamali & Co. Advocates
Jan 2019 - Dec 2020 (1 year 11 months)
Managed legal administrative tasks including document preparation and delivery, client records management, scheduling and client liaison to support solicitors and court processes.
Regional Sales Manager
Futures Plutus Limited
Jan 2016 - Dec 2019 (3 years 11 months)
Led regional sales planning and execution, evaluated store performance, trained sales teams, and identified market opportunities to drive revenue growth.
Education
Degrees, certifications, and relevant coursework
Uganda Christian University
Bachelor of Laws, Law
2017 - 2021
Completed a degree in Law at Uganda Christian University from 2017 to 2021.
St Mary’s Secondary School Kitende
Uganda Advanced Certificate of Education, Secondary Education
2015 - 2016
Attained the Uganda Advanced Certificate of Education at St Mary’s Secondary School Kitende.
Naalya Senior Secondary School
Uganda Certificate of Education, Secondary Education
2011 - 2014
Completed the Uganda Certificate of Education at Naalya Senior Secondary School.
Kisuule Primary School
Primary Leaving Certificate, Primary Education
2008 - 2010
Completed Primary Leaving Education at Kisuule Primary School.
Availability
Location
Authorized to work in
Job categories
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