Ben Arah
@benarah
I build AI and digital products, turning strategy into measurable revenue and compliance results.
What I'm looking for
As an AI Product Manager, I define product vision and go-to-market for an AI-powered tariff categorization platform, aligning engineering, data science, and compliance to deliver a beta launch with 85%+ classification accuracy and onboarding 3 pilot customers within 6 months. I translate technical capabilities into revenue impact by building business cases, setting pricing and segmentation strategy, and tracking accuracy, throughput, and customer ROI to enable data-driven iteration.
Previously, as a Technical Product Manager for an FDA CDRH Digital Transformation effort, I owned product strategy for a PEGA-based regulatory submission platform serving 200+ medical device manufacturers, including driving a 50% reduction in manual processing via workflow automation and improving usability through RBAC and IAM aligned to federal cybersecurity expectations. Earlier, as an Sr Product Analyst / Scrum Master, I directed enterprise product roadmaps across healthcare and real estate—delivering workflow improvements, measurable operational gains, and business outcomes through cross-functional leadership and Agile/Scrum execution.
Experience
Work history, roles, and key accomplishments
AI Product Manager
Cardinal Health
May 2025 - Present (1 year 4 months)
Defined product vision and go-to-market strategy for an AI-powered tariff categorization platform to reduce misclassification penalties and manual review costs. Led cross-functional delivery to beta, improving classification accuracy to 85%+ and onboarding 3 pilot customers within 6 months.
Technical Product Manager
Parra Consulting Group
Jan 2024 - May 2025 (1 year 4 months)
Owned product strategy for a PEGA-based regulatory submission platform supporting 200+ medical device manufacturers, reducing review cycles by 45 days. Drove workflow automation to cut manual processing by 50% and delivered RBAC/IAM improvements while maintaining federal cybersecurity compliance.
Sr Product Analyst / Scrum Master
System Soft Technologies
Apr 2019 - Dec 2023 (4 years 8 months)
Directed product strategy and roadmap for enterprise maintenance and digital platforms, including customer discovery, competitive analysis, and go-to-market planning. Led initiatives that reduced churn by 18% with a unified platform strategy, improved lease-up cycle time by 12 days, and built a COVID-19 digital patient intake system that restored 70% of patient volume within 6 weeks while supporti
Jr Product Analyst / Scrum Master
System Soft Technologies
Mar 2018 - Apr 2019 (1 year 1 month)
Supported enterprise digital product development by defining integration points and data flow architecture across secure, scalable services. Created documentation and enablement materials that reduced onboarding time by 25% and collaborated with cross-functional teams to troubleshoot integration issues and improve operational efficiency.
Education
Degrees, certifications, and relevant coursework
Bowie State University
Master of Science, Organizational Communications
2017 - 2018
Earned an M.S. in Organizational Communications at Bowie State University from 2017 to 2018.
Bowie State University
Bachelor of Science, History & Government / Communications
2012 - 2016
Earned a B.S. in History & Government / Communications at Bowie State University from 2012 to 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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