Bathabile Buqa
@bathabilebuqa
Motivated sales and education support professional skilled in customer service and data collection.
South AfricaWhat I'm looking for
I am a motivated sales and service professional with experience across sales, customer service, education support, and field data collection.
In recent sales roles I conducted outbound calls, promoted insurance products, handled objections, closed sales, and consistently met or exceeded targets while maintaining high-quality customer service; I have also supported classrooms and delivered accurate, confidential survey data in the field.
I hold a TEFL certificate, a valid forklift license, and a baking qualification, and I bring strong communication, problem-solving, and teamwork skills to roles where I can contribute reliably and grow professionally.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Platinum Life
Jun 2024 - Feb 2025 (8 months)
Conducted outbound calls to promote insurance products, handled objections, and closed sales while maintaining excellent customer service and following up on leads.
Sales Consultant
UDM International
Jan 2024 - Jun 2024 (5 months)
Provided product knowledge to potential clients and met and exceeded weekly sales targets while ensuring accurate data entry and record keeping.
SAData Collector
Statistics South Africa
Jan 2022 - Present (3 years 7 months)
Collected and verified household survey data, ensured accuracy and confidentiality of information, and reported to field supervisors to meet project deadlines.
Call Center Agent
CCI Call Center
Jan 2019 - Present (6 years 7 months)
Handled high volumes of customer calls professionally, provided efficient solutions and product information, and met daily performance and quality targets.
Call Center Trainee
Sarago Call Center
Jan 2018 - Present (7 years 7 months)
Trained in customer service, communication, and sales techniques, and practiced call handling and objection handling through simulations.
Assistant Teacher
Dulati Combined School
Assisted teachers with lesson planning, classroom organization, and supervision while supporting learners in reading, writing, and numeracy and tracking learner progress.
Education
Degrees, certifications, and relevant coursework
Al Fidaa Foundation
Baking School Graduate, Baking & Pastry
Activities and societies: Practical baking and pastry preparation training.
Completed baking and pastry training at Al Fidaa Foundation.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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