BMBashir Muazam
@bashirmuazam
Aspiring Associate Product Manager with expertise in process optimization.
IndiaWhat I'm looking for
I am an aspiring Associate Product Manager with nearly three years of experience in the services industry, focusing on stakeholder collaboration, process optimization, and market analysis. My journey has been marked by a commitment to data-driven decision-making and a passion for building user-centric solutions. I hold certifications in Product Management and Digital Marketing Strategies from leading institutions, which have equipped me with the skills necessary to thrive in this dynamic field.
In my recent role as a Senior Process Executive at Infosys, I successfully led process optimization initiatives that increased workflow efficiency by 20%. My ability to collaborate with cross-functional teams has been instrumental in achieving 100% KPI targets and enhancing service quality. I am adept at utilizing data analysis tools to derive insights that drive operational improvements and customer satisfaction. I am now eager to leverage my skills in user research and feature prioritization to transition into product management and contribute to innovative product development.
Experience
Work history, roles, and key accomplishments
Senior Process Executive
INFOSYS
Jan 2023 - Jan 2024 (1 year)
Analyzed workflows and implemented process enhancements to boost operational efficiency. Collaborated with cross-functional teams to meet SLAs and maintain quality standards. Led initiatives that increased workflow efficiency by 20% and reduced project completion time by 15%. Managed stakeholder communication and trained a team of process executives.
Junior Engineer
UQAAB CONSULTING SERVICES
Jan 2023 - Jan 2024 (1 year)
Skilled in Agile Scrum methodologies, optimizing workflows for on-time project delivery. Collaborated with engineering and design teams to enhance product usability. Managed sprint planning and backlog prioritization using JIRA, ensuring 95% on-time delivery.
Senior Process Executive
INFOSYS
Jan 2023 - Jan 2024 (1 year)
As a Senior Process Executive, I analyzed workflows and implemented process enhancements to boost operational efficiency. I collaborated with cross-functional teams to meet SLAs and maintain quality standards, leading to a 20% increase in workflow efficiency through automation. Managed stakeholder communication and trained a team of process executives, achieving 100% KPI targets.
Junior Engineer
UQAAB CONSULTING SERVICES
Jan 2023 - Jan 2024 (1 year)
In my role as a Junior Engineer, I utilized Agile Scrum methodologies to optimize workflows and ensure on-time project delivery. I collaborated with engineering and design teams to enhance product usability, managed sprint planning using JIRA, and participated in daily stand-ups to drive continuous improvement.
Education
Degrees, certifications, and relevant coursework
BTBabu Banarasi Das Northern Indian Institute of Technology
Bachelor of Technology, Computer Science
2017 - 2021
Completed a Bachelor of Technology in Computer Science, focusing on various aspects of computer science including programming, algorithms, and software development.
Availability
Location
IndiaAuthorized to work in
Job categories
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